Terms of service

Terms & Conditions – Calminds

Welcome to Calminds!

By accessing or using our website, https://calminds.in, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or making a purchase.

If you do not agree with any part of these terms, kindly refrain from using our website and services.

1. General Information

The terms “Calminds”, “We,”, “Us,” and “Our” refer to Calminds and its owners/operators.

The terms “User”, “Customer”, and “You” refer to any individual accessing our website or purchasing our products/services.

Calminds reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.

2. Products & Services

Calminds is a spiritual wellness brand offering:

  • Healing Crystal Bracelets
  • Reiki-Infused Products
  • Spiritual Wellness Accessories
  • Tarot & Reiki Guidance
  • Astrology & Numerology Consultations
  • Mindfulness & Energy Wellness Products

Our products and services are intended for spiritual, emotional, and wellness purposes only.

They are not intended to diagnose, treat, cure, or prevent any medical condition and should not replace professional medical advice or treatment.

Please consult a qualified healthcare professional for medical or psychological concerns.

3. Product Authenticity & Natural Variations

Many of our products are handmade or made using natural stones and crystals. Therefore:

  • Each product may vary slightly in color, shape, texture, or size.
  • Natural inclusions and variations are not considered defects.
  • Spiritual and healing experiences may vary from person to person based on individual beliefs and practices.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Orders will only be processed after successful payment confirmation.

We accept payments through:

  • Credit/Debit Cards
  • UPI
  • Razorpay
  • Net Banking
  • Bank Transfer
  • Cash on Delivery (COD), where applicable

5. Shipping & Delivery

Shipping Policy

  • We offer shipping across India.
  • Orders are generally processed within 2–5 business days.
  • Delivery timelines may vary depending on location and courier availability.
  • Tracking details will be shared once the order is dispatched.

Delays caused by courier companies, public holidays, weather conditions, or government restrictions are beyond our control.

6. Unboxing Video Requirement

Customers are strongly advised to record an unboxing video while opening the package.

This video may be required for claims related to:

  • Damaged products
  • Missing items
  • Incorrect products received

Claims without valid proof may not be accepted.

7. Returns, Refunds & Exchanges

No Returns or Exchanges

Due to the personal and spiritual nature of our products, we do not accept returns or exchanges once an order has been dispatched.

Refund Eligibility

Refunds are only applicable in the following cases:

  • Wrong product delivered
  • Product received damaged
  • Order canceled by Calminds due to stock unavailability

To request assistance, customers must contact us within 24 hours of delivery, along with:

  • Unboxing video
  • Product images
  • Order details

Approved refunds will be processed within 7 business days.

8. Intellectual Property

All website content, including:

  • Logos
  • Images
  • Product descriptions
  • Designs
  • Graphics
  • Text
  • Branding elements

are the intellectual property of Calminds and may not be copied, reproduced, or distributed without written permission.

Unauthorized use may result in legal action.

9. Website Usage

Users agree not to:

  • Upload malicious software or harmful content
  • Attempt unauthorized access to systems or customer data
  • Engage in fraud, abuse, or illegal activity
  • Misuse the website or disrupt services

Calminds reserves the right to restrict access to users who violate these rules.

10. Community Guidelines

We are committed to maintaining a respectful and positive environment.

Harassment, abusive behavior, hate speech, spam, or defamatory activity toward Calminds, its team, or customers will not be tolerated.

Appropriate action may be taken against violations.

11. Privacy & Personal Information

We may collect basic customer information such as:

  • Name
  • Phone number
  • Email address
  • Shipping address

This information is used solely for:

  • Order processing
  • Customer support
  • Delivery fulfillment
  • Service improvements

We do not sell or misuse customer data.

By using our website, you agree to our Privacy Policy.

12. Limitation of Liability

Calminds shall not be held responsible for:

  • Personal interpretations or experiences related to spiritual products
  • Allergic reactions or misuse of products
  • Technical interruptions or temporary website downtime
  • Delays caused by third-party courier services

Users are responsible for using products appropriately and responsibly.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts of Gurgaon, Haryana, India.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: info@calminds.in
Website: https://calminds.in

By using our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing Calminds 💜

Let’s Your Soul Grow! 💜