Shipping policy
Calminds Shipping Policy (India Only)
At Calminds, we strive to provide a smooth and hassle-free shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders within India.
Free Shipping Across India
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We offer free shipping on all prepaid orders within India.
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We do offer Cash on Delivery (COD) as a payment option.
Order Processing & Dispatch
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Once you place an order, our team carefully processes, packs, and dispatches it within 10 business days.
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If you place an order during festivals, public holidays, or government-imposed restrictions, there may be slight delays in processing.
Estimated Delivery Time
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After dispatch, orders are typically delivered within 5-7 business days, depending on your location.
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You will receive a tracking number via email once your order has been shipped, allowing you to monitor its status.
Important: If you receive a package that appears to be tampered with or damaged, please do not accept the parcel and contact us immediately.
Package Handling & Claims
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To ensure the safe delivery of your order, we recommend that you record a video while opening your package.
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This video will be required as proof if you need to claim any damages, missing items, or incorrect products.
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If you face any issues with your order, please contact us at orders@calminds.in with your order details and the unboxing video.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email.
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You can use this tracking number to check the delivery status on our logistics partner’s website.
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If you have any questions about your shipment, feel free to reach out to us at orders@calminds.in.
Minimum Order Value (MOV)
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There is no minimum order value
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Orders below this amount cannot be processed.
Additional Notes
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Shipping timelines may vary due to unforeseen circumstances such as extreme weather conditions, natural disasters, or logistical delays from courier partners.
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Our team will keep you informed if there are any significant delays in shipping your order.
For any queries or assistance, feel free to reach out to our support team at info@calminds.in
Thank you for choosing Calminds! We appreciate your trust in us. 💜