Frequently Asked Questions (FAQs)

 

1. Do you offer Cash on Delivery (COD)?

Yes, Calminds offers Cash on Delivery (COD) for selected locations across India, including Delhi NCR.

2. How will I know if my order is confirmed?

Once your order is placed, you’ll receive an order confirmation email with full details and delivery timelines.

3. Is your payment gateway secure?

Absolutely. Calminds uses highly secure and encrypted payment gateways to protect your personal and payment information.

4. What payment methods do you accept?

We accept UPI, debit cards, credit cards, net banking, wallets, and COD (where available).

5. Do I need an account to place an order?

No. You can place an order as a guest, but creating an account helps you track orders and enjoy faster checkout.

6. What are the delivery timelines?

• Delhi NCR: 2–3 working days

• Rest of India: 4–6 working days

Delivery timelines may vary during festivals or high-demand periods.

7. Do you deliver across India?

Yes, Calminds provides PAN India delivery for all crystal products.

8. Is your packaging safe for fragile crystal products?

Yes. We use multi-layered, secure packaging to ensure crystals reach you safely and in perfect condition.

9. Are the crystals used in Calminds products original?

Yes. All Calminds products use 100% natural and genuine crystals, ethically sourced and quality checked.

10. Do you sell artificial or dyed crystals?

No. We do not sell artificial, glass, or dyed stones.

11. Are your crystals energised before dispatch?

Yes. Our crystals are cleansed and energised before shipping to maintain their natural vibrational energy.

12. What are the benefits of using crystal bracelets?

Crystal bracelets help you carry healing energy throughout the day, supporting emotional balance, confidence, protection, and positivity.

13. What are crystal trees used for?

Crystal trees are commonly placed in homes or offices to attract positivity, prosperity, harmony, and emotional balance.

14. How do I choose the right crystal for myself?

You can choose crystals based on your intention—such as love, money, protection, or peace. If unsure, our team can help guide you.

15. How should I take care of my crystals?

We recommend regular cleansing using sunlight, moonlight, incense, or sound healing to maintain crystal energy.

16. Are your crystal products suitable for gifting?

Yes. Crystal trees, bracelets, and spiritual products from Calminds make meaningful gifts for birthdays, festivals, weddings, and corporate gifting.

17. Do you offer crystal wholesale or bulk orders?

Yes. Calminds supplies wholesale and bulk crystal orders for retailers, healers, yoga centers, and resellers.

18. Where is Calminds located?

Calminds operates from Delhi and serves customers across Delhi NCR and all over India.

19. What are your business hours?

Our customer support team is available from 9:00 AM to 7:00 PM, Monday to Saturday.

20. How can I contact Calminds customer support?

You can email us at info@calminds.in or reach us through our Contact Us page.