Frequently Asked Questions (FAQs)

1- Do you offer Cash on Delivery (COD)?

Yes, Calminds provide Cash on Delivery (COD) for selected locations.

2- How will I know if my order is confirmed?

After placing your order, you will receive a confirmation email with all the details, including the estimated delivery timeline.

3- Is your packaging safe for fragile products?

Yes, we use multi-layered, secure packaging to ensure your items are delivered safely and in perfect condition.

4- Is your payment gateway secure?

Absolutely! Our payment gateway is highly secure, and we maintain the utmost privacy for your personal and payment information.

5- What are the delivery timelines?

• Orders within Delhi: Delivered in 2-3 working days.
• Orders outside Delhi: Delivered in 4-6 working days.

6- How can I contact customer support?

You can reach out to us at info@calminds.in or our contact us page.

7- What are the benefits of using a crystal tree/crystal bracelet?

The Crystal trees are often placed in homes or offices to attract positivity, prosperity, and emotional balance, while Crystal bracelets allow you to carry that energy with you throughout the day.

8- What are your business hours?

Our customer support team is available from 9:00 AM to 7:00 PM, Monday to Saturday. Feel free to email us at info@calminds.in, and we’ll get back to you as soon as possible.

9- Are the crystals used in the products original?

Yes, the crystals used in all of the products are original.

10- Do I need an account to place an order?

No, you can place an order as a guest. However, creating an account allows you to track orders, save your preferences, and enjoy faster checkouts in the future.